Job Description
About SupportPaySupportPay is pioneering the category of Modern Family Financesa structured, tech-driven way for families to manage and share money across households with transparency, automation, and peace of mind. Were ending family fights over money while helping employers address one of the most overlooked causes of stress and distraction in the workplace: financial coordination between family members.We're in hypergrowth mode following a successful funding round, a surge in B2B partnerships, and category leadership recognition. And now, were looking for a high-caliber, self-starting Virtual Executive Assistant to help our CEO stay focused, fast, and ahead of the curve.Role SummaryThis is not your average assistant role. You must be US based with excelling communication skills.Youll be the right-hand to a fast-paced, visionary founder juggling investor relations, enterprise clients, media, product growth, and scaling a category-defining business. Youll need to anticipate needs, handle complexity, move quickly, and execute with excellencewhile protecting the CEOs time, energy, and focus.This is a high-trust, high-autonomy position for someone who thrives in a remote, startup environment and has experience supporting high-performance executives.What Youll DoCalendar & Scheduling MasteryProactively manage and prioritize a dynamic, fast-moving calendarCoordinate investor, media, partner, and internal meetings across time zonesBuild buffer time and anticipate conflicts before they happenCommunication & OrganizationDraft, edit, and proofread emails, communications, and meeting follow-upsMaintain CEOs inbox and organize communications for priority focusCreate a system to ensure Sheri only has to review the critical things and all the noise is filtered outPrepare agendas, notes - leveraging AI -, follow-up tasks in Jira for the teamTrack the to do items, stay on top of the team to deliverHighly proficient in EnglishOperational & Administrative SupportManage travel with efficiency and foresightTrack key tasks, deadlines, and deliverables in Jira follow through where neededFile, organize, and manage tasks with precision and confidentialityUpdate HubSpot information, keep contacts updated, archive old content in SharePoint and confluence, track and close tickets in JiraLeadership EnablementHelp the CEO focus on strategic decisions by owning execution of key follow-upsBe a second braintracking loose ends, nudging priorities, and making sure nothing falls through the cracksAt the top of your cover letter or application include the phrase on what we are trying to achieveAct as liaison between the CEO and internal/external stakeholdersWho You AreA trusted operator with a track record of supporting busy executives (5+ years' experience preferred)A self-starter who doesnt wait for directionyou see whats needed and actHighly organized with superb attention to detail and ruthless prioritization skillsEmotionally intelligent and confident interfacing with employees, investors, partners, and execsExperienced in fast-paced environmentsideally startup, VC-backed, or mission-drivenProficient in tools or a quick learner including Microsoft - Outlook, Teams, Excel - , Jira, Confluence, HubSpotKnow how to use technology to be more efficient - leverage our custom agent, use AI to solve problems, complete tasks quickly while knowing AI is far from perfect and needs to be reviewed for accuracyPassionate about reducing stress, creating order, and making a mission-driven CEO more effectiveWhat We OfferOpportunity to be on the ground floor of a company pioneering a new categoryWork directly with a visionary, high-impact founderFlexible remote work with a results-first cultureCompetitive compensation, with potential for full-time hire and equityA mission that matters: helping families manage money without conflict
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SupportPay
Job Tags
Full time, Remote work,